Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2024.
This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program prepares learners to function effectively in many of the administrative and clerical positions in the healthcare industry. The content provides learners a well-rounded introduction to medical administration that delivers the skills learners require to obtain an administrative medical assistant position or advance within their current healthcare career.
After completing this program, learners will be able to:
As part of this program, Learners will complete the following hands-on labs and activities:
After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.
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National Workforce Career Association (NWCA) Medical Administrative Assistant Certification (MAAC) |
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National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) |
Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience. As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.
Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.
